The importance of building good relationships as a business leader is of utmost importance; however, this is not easy, as human beings are often quirky and it’s a real art learning how to get along with people.
Whether you are being interviewed for a job or are proposing a joint venture, you need to get good at mastering the art of getting along with all sorts of people.
If you run a company, you need to get your employees to see things your way. If you run a meeting, you need to get the other people at the table to appreciate your point-of-view, and if you’re trying to organize any type of partnership, you need to find a way to build rapport before you get down to business.
Here are 3 tips to help you build rapport with people in business:
- Share a common interest.
While it’s difficult to build rapport on the basis of politics or religion, since these are such polarizing topics, and there is not much you can say about the weather for more than three minutes, one way of finding a common thread is to indulge in “sports talk.” It’s a way of successfully navigating the business world, especially if dealing with entities in multiple major cities. The ability to discuss the latest in pro-sports news with potential clients and associates enables you to easily break the ice while simultaneously leaving a good first impression. Naturally, you need to be up to date on the latest in sports for this technique to be effective, and one way to do this is to watch televised sports games and sports news. An affordable way to efficiently stay updated on sports despite a busy schedule is by looking into investing in Satellite TV Packages.
- Make people feel comfortable around you.
Although you probably don’t realize it, the more successful you are in business, the higher your level of productivity, and the greater your level of business achievements, the more intimidating you are to other people. Other people may feel that they can’t keep up with you. They may compare themselves to you and feel that they are underperforming. The best way to handle this sensitive issue is to make it clear that you have their best intentions in mind. In other words, rather than pretending to be less accomplished in business, make your good intentions clear. A classic example of someone who does this very well is Warren Buffett. As one of the richest men in the world, it’s hard for anyone to feel anywhere close to his staggering level of accomplishment. However, Buffett has a disarming attitude and easily manages to win everyone over to his point of view. His business partner, Charlie Munger, who is probably one of the sharpest minds in the business world today, also has a disarming personality that makes him likable and approachable.
- Make an effort to avoid always correcting people.
This can be particularly difficult for people who love the truth and seek honesty, especially if the other person has completely misunderstood the facts and it is glaringly obvious to you that they have got everything completely muddled up. This is a common experience for Brian Tracy, an international business speaker. He has such a prodigious knowledge of business that it is difficult for attendees to his conferences to keep up with him. However, instead of sharply correcting audience members who come over to talk to him after a presentation, he confesses that he just nods and smiles and tries to think from their point of view. Our natural impulse is to try to correct people who have an incorrect grasp of something that we have a profound understanding about due to our years of study and experience. At times, of course, it’s important to steer people in the right direction—for instance, if they are business partners or employees—but it’s not always important to educate everyone about everything all the time. Sometimes in business, as in marriage, it’s more important to be extremely patient when dealing with difficult people.
Building good relationships is an essential part of doing business. There is a very good reason why Dale Carnegie’s book How to Win Friends and Influence People published in 1936 has become a classic in self-improvement literature. Now 81 years later, it still sells around the world.